Frequently Asked Questions

Shipping:

Here at Benefita we offer super-fast shipping to anywhere in the United States. After processing during business hours, all items ship via U.S. Postal Service (USPS) Priority Mail. Please allow 2 to 3 business days for delivery. To receive your order faster, choose the Express 1 to 2 day shipping option in your cart.

Can You Ship Internationally?

Yes! We ship our products to over 40 countries. If you require assistance in completing a payment or with shipping questions, please feel free to contact us at: info@benefitahemp.com  

Returns:

You may return new, unused, and unopened products within 30 days of delivery for a full refund; however, we do ask that you pay shipping for these returns. If the return is a result of our error, such as if you receive an incorrect or defective product, you will receive a full refund for the item as well as shipping costs. Please contact customer service to initiate a return by emailing info@benefitahemp.com or calling us at 1(586) 281-6547.

Exchanges:

If your product order is incorrect, defective, or damaged upon arrival; we will exchange your item at no additional cost to you.

Refund:

Expect to receive your refund within four weeks of giving your package to the return shipper; however, you may receive your money much more quickly in many cases. This period allows for the transit time for us to receive your return item from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), as well as the time it takes your bank to process our refund request (5 to 10 business days).

If for any reason you do not receive your refund after 14 days, please contact us at info@benefitahemp.com and let us know. We will do everything in our power to resolve the issue immediately.

Additional Information:

For any questions regarding returns or shipping information, please contact us at: info@benefitahemp.com